Archive for September, 2014

Verint Helps Organizations Discover and Take Action on What Matters Most with New Engagement Analytics Solution

Verint Helps Organizations Discover and Take Action on What Matters Most with New Engagement Analytics Solution
Verint Systems Inc. (VRNT) today launched Verint Engagement Analytics , a new offering that provides Actionable Intelligence surrounding the journeys customers take across the rapidly expanding array of channels they use to connect to companies.

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Beheadings pose dilemma for general public, news organizations

Beheadings pose dilemma for general public, news organizations
Editor’s Note: This article ran in the American Journalism Review earlier this month. It is reprinted with permission from the author and AJR. My phone beeped with a news alert from the Associated Press as I was getting into the car at a grocery store near

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Reach to teach: Arts organizations make education a priority

Reach to teach: Arts organizations make education a priority
At one time, symphony orchestras were obligated only, or mostly, to present good concerts. Museums showed painting and sculpture. Theater companies mounted their productions. It was simple; it was all about the art. These organizations generated revenue by

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