Ore. clears first coordinated care organizations
FILE – In this Feb. 23, 2012, file photo, Family nurse practitioner Terrance James examines Kamiyan Cooper, 1, as his mother Kesha Wilson looks on, at the Multnomah County’s Mid County Health Center Thursday, in Portland, Ore. The Obama

Sick Organizations: Can They Be Cured?
Anyone who’s ever worked for a company of just about any size, and with any other people, has likely come across things they would change about the organization if they could. But for some places, the problem is deep, systemic and difficult to

KANA Introduces Web Customer Service That Sells
To succeed in today’s ultra-competitive business environment, where long-term customer loyalty simply can’t be taken for granted, organizations must be more proactive with their Web Customer Service (WCS) initiatives, broadening their horizon beyond

Idea of the Day: More Organizations Need to Support Antibullying Measures
Print Email Text-size: A A A Share: Schools are supposed to be safe zones where students can learn and grow. But for many gay[1] and transgender youth, school is a place to be feared because of bullies and an overall hostile environment where